Frequently Asked Questions

Yes. US customers automatically receive free standard shipping on all orders over $75 USD.
We currently ship to: Canada.
Canadian customers receive free standard shipping on all orders over $150 USD.

As long as your order has not been sent to our shipping and packing department at our warehouse, you can change the shipping address for your order in your account. Click on the link next to your order to change your shipping address. If a link to change your shipping address does not appear, your order has either already shipped or has been sent to shipping and packing at our warehouse.

You can cancel an order yourself within 30 minutes of completing your purchase. Simply look up your order history and make any necessary modifications.
If more than 30 minutes have transpired, go to the Contact Us page and use the comment box to send us your cancellation request. Please include your order number and specific details about the item(s) you want to remove from your order. We will notify you of the status of your cancellation within 1-2 business days.
**Please note: Orders that have already been sent to our warehouse for packing and shipping cannot be canceled or modified.

If you need to make any modifications to your order, we recommend reaching out to our Contact Us team immediately. You'll need to make an additional purchase for the item you'd like to add and a Contact Us representative will combine your orders. You can reach our representatives by emailing at the Contact Us page.
**Please note: Orders that have already been sent to our warehouse for packing and shipping cannot be canceled or modified.

We currently accept Visa, MasterCard, American Express and Discover credit cards.

Of course! Simply click "Checkout with PayPal" on the Checkout page.

Yes, You will be sent a receipt and invoice to your email within minutes of your purchase.

Yes, definitely. We take security very seriously and have put measures in place to prevent the loss, misuse and alteration of any information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.

Connect with us on the Contact Us page at any time, for any reason:
Questions about a product?
Site not performing properly?
Want to suggest new products that you'd like to see available for sale?
Whatever your question may be, we'll do our best to provide an answer within one-two business days.
If you have a question about an order, please make sure to include your order number.